The Premier Destination for Hotel Operations, Design, & Development Consulting
Welcome to Hospmen, the leading hotel advisory firm revolutionizing Australia’s hospitality industry. With an exceptional track record spanning over 20 years, our dedicated team crafts ingenious solutions that redefine success for hotel owners and operators.
The hospmen philosophy
We thrive on embracing the ever-evolving nature of the hotel industry, constantly pushing boundaries and dreaming big. From envisioning and designing to project management and operational guidance, Hospmen offers a comprehensive suite of services. Our team of seasoned experts possesses unparalleled knowledge and expertise to deliver groundbreaking solutions that elevate guest experiences and fuel business growth.
engines of creation !
At Hospmen, we place the user experience at the forefront of everything we do. Our unwavering commitment lies in providing customized solutions that cater to the distinct needs of each hotel we serve. By harnessing our extensive industry insights and cutting-edge technology, we empower you to propel your hotel to new heights.
engines of creation
At Hospmen, we place the user experience at the forefront of everything we do. Our unwavering commitment lies in providing customized solutions that cater to the distinct needs of each hotel we serve. By harnessing our extensive industry insights and cutting-edge technology, we empower you to propel your hotel to new heights.
our projects
tech projectS
E-Compendium
During their stay, guests need an authority to answer their queries and meet their concerns. But, given the workload in a hotel management network it is quite an endeavour for the teams to meet these needs. Conventionally, this back and forth flow of information occurred through staff and communication channels involving manual effort – neither of which is a viable option in the modern fast-paced world.
As an alternative, these guests’ calls to the front desk for information can be replaced with a central system that presents all information in a digital diary. That’s where e-Compendium comes in, with a rather more sustainable plan. Moreover, it brings not only an enhanced degree of responsiveness & efficiency for the guest experience but also cuts down the costs. As per a case study approximately $6000 a month has been saved in staff wages through employing e-Compendium for room service requests.
Oakwood Premier Melbourne, comprising 40 floors, dealt with the daunting task of managing housekeeping for 392 hotel rooms. This took considerable effort and spending on recruitment as well as smooth flow of processes. Hospmen revolutionized the operations by digitalizing the management of housekeeping teams – which were then monitored and assigned tasks through an app. Guests could also request for services through MakeUpMyRoom, resulting in customer’ contentment.
As a whole, this project installation increased efficiency of workflow by revamping hotel management. Oakwood Premier saved $250,000 in overall costs, and noted a 15 percent better turn over of the rooms.
Advisory Project
Oakwood
The first hybrid hotel in Australia, built on a model that accommodates a hotel alongside apartments, reached out to us for consultation. We led the design and development of this unique project while ensuring efficiency in cost and operations.
With a long term return view in perspective, Hospmen helped design the 400-rooms’ hotel that would operate with a staff of 60 on board (whereas it required a minimum of 150). These operational savings translated into better overall returns, and a healthy profit outcome.
Moreover, Hospmen met the 3-year revenue targets in 1 year during the pandemic of Covid-19.
In the daunting landscape of hotels/businesses in Melbourne, this project is a blueprint for hotel developers & owners.