Tech – Hospmen

Why did we build our own tech?.

Frustrated by the lack of user-friendly tools in the hospitality industry, we took matters into our own hands. Recognizing the need for technology that seamlessly blends effectiveness with ease of use, we crafted our own suite of hotel solutions. Our in-house developed technology is a testament to our commitment to delivering an unparalleled experience.

Tech for efficient business

One of the key benefits of hotel technology is the automation of manual tasks, which reduces reliance on staff and optimizes their scheduling. Hotels can operate more efficiently, saving both time and resources. But they need to choose the right tools and those tools need to work together, we make sure that happens.

Technology allows hotels to gain valuable insights into guest preferences and behavior. These insights enable data-driven decision-making and targeted promotions tailored to specific guest segments. Hotels can increase their revenue by catering to the unique needs and desires of their guests.

Embracing technology has become a prerequisite for hotels to remain competitive and retain market share. We find a set up that works for you.

Failure to adopt technological advancements may result in falling behind industry peers and missing out on potential business opportunities. Contactless technology and digital payments have gained particular prominence, offering hotels an opportunity to provide a safe and secure environment for their guests. This not only instills confidence but also safeguards against fraud and other risks.

Overall, technology has become an indispensable tool for hotels to enhance the guest experience, streamline operations, and drive revenue growth. By leveraging the latest advancements, hotels can stay ahead in the dynamic hospitality landscape, ensuring a memorable and secure stay for their valued guests.

Tech is transforming hotels

In recent years, we have closely monitored the growing trend towards integrating technology into hotels, driven by evolving guest expectations for a seamless and personalized experience that incorporates the latest technological advancements.

While industries like finance, healthcare, and retail have made significant strides in leveraging technology, the hotel industry still has ample room for growth in terms of technology adoption. We see the opportunities this presents, to embrace emerging technologies to further enhance the guest experience and improve operational efficiency.

The hotels we work with are catching up and sometimes exceeding when compared to other industries in terms of technology adoption. Mobile devices are increasingly used for check-in and keyless room access, self-service kiosks are becoming more common and chatbots are being employed for customer service. However, hoteliers still face the challenge of identifying the right technology solutions for their specific establishments. They need to determine which technologies are suitable and how to effectively implement them to meet their unique requirements as well as considering the various pricing models. You can depend on us to make sure you get the tech that is right for your hotel.

Our Tech Products

Housekeeping is your biggest operational cost center. We believe this means it needs a dedicated solution, focused only on improving the efficiency of the Housekeeping Department. We have achieved this, with resounding success, through careful design, a lot of real-life testing and with the use of our extensive industry experience. All Housekeeping tasks managed in one place, everyone connected, moving efficiently.

The phone rings a lot in hotels, this costs a lot in staff wages. We have built a system to reduce those calls as much as possible by answering guest questions before they come up. eCompendium makes it easy for guests to get what they need, now. This includes information about the hotel, surrounding area, ordering room service, maintenance requests etc. This centrally integrated system makes communication more time-efficient.

Managing a facility means you have certain legal obligations, but so do your patrons. OrangePass helps to bridge that gap by capturing acknowledgement of rules and qualifying questions. This digital waiver system keeps all essential waiver information in one place. This is of great benefit to the business owners and managers as it helps with compliance with venue rules.

Easy Implementation of Technology in the Hospitality Industry

Implementing technology in hotels can be a challenging task that requires careful consideration of various factors. Hotel IT departments play a crucial role in managing technology-related tasks and providing recommendations for technology solutions. However, they often face obstacles that can hinder their efforts to meet the unique needs and operational requirements of the hotel.

One of the primary challenges faced by hotel IT departments is the influence of budget constraints and brand directives. While aiming to optimize technology solutions, they may be limited by financial considerations or obligated to adhere to specific brand guidelines. This can sometimes result in compromises being made, where cheaper alternatives are chosen over more effective long-term solutions.

We help you find the right balance to procure the tools that make sense in terms of benefits and pricing.

Another obstacle arises when hotel owners or management prioritize immediate cost savings over considering the long-term benefits of technology investments. In such cases, they may opt for cheaper technology solutions without fully evaluating their compatibility with the hotel’s requirements. This can lead to a fragmented technology landscape, with multiple software systems that lack integration and fail to work together seamlessly towards a common goal. As a result, hotel staff may struggle with operating complex software systems, leading to reduced productivity and underutilization of the software’s capabilities.

Additionally, hoteliers can be easily swayed by industry buzzwords and trends, sometimes adopting new technologies without fully understanding their implications. This lack of understanding can further contribute to the challenges faced during technology implementation.

At Hospmen, we recognize these difficulties and have taken a distinct approach to address them. We have developed our own user-friendly software solutions that are specifically designed for the end-user, considering the needs and preferences of hotel staff. Our software prioritizes simplicity and efficiency, requiring minimal training and allowing tasks to be completed in no more than three clicks. By focusing on user-friendliness, our solutions empower hotel staff to quickly adapt to the software and utilize its full potential.

Our approach results in increased productivity and streamlined operations for hotels. The software’s intuitive design and ease of use eliminate barriers and ensure that hotel staff can fully leverage the benefits of our technology. By minimizing complexity, we promote seamless integration of various systems, enabling a unified approach to hotel operations.

At Hospmen, we have overcome these obstacles by developing user-friendly software solutions that prioritize simplicity and efficiency. By doing so, we enable hotels to enhance productivity, streamline operations, and maximize the potential of their technology investments.

Revenue vs Cost

The hotel industry highly values its workforce as one of its greatest assets. However, in some regions, labor costs are much higher. This poses a significant challenge for hoteliers who strive to balance the labor-intensive nature of the industry while maintaining a high level of service. To address this challenge, the adoption of smart technology presents an effective solution.

We have developed three tailored solutions specifically for hotel operations. Leveraging our team’s extensive experience in the hospitality industry, we have built software that is designed to enhance hotel staff’s daily operations rather than simply sell a product. Our software solutions are carefully crafted to optimize your hotel’s operations, saving you money, generating revenue and ultimately increasing profitability.

Our software includes robust analytics capabilities, enabling you to gain valuable insights into your hotel’s performance, identify areas for improvement and make data-driven decisions that positively impact your bottom line.